Walk-in or by appointment. We need the piece in hand.
In-shop inspection. Some pieces go to our goldsmith for an estimate.
On-site. 95% stays in our shop, never leaves.
Most repairs. Complex work in 2–3 weeks.
What we fix
Services.
Ring sizing
Up or down — platinum, gold, silver. Typically 7–10 days.
Prong retipping & rebuilding
Secure a loose stone before you lose it.
Stone setting & replacement
Diamonds, gems, and lost-stone matching.
Chain & clasp repair
Solder, re-link, and new clasps for any chain.
Watch batteries & bands
While you wait, for most watches.
Full restoration & appraisal
Heirloom restoration plus on-site appraisals by a Gemologist, GIA — two gemologists on premises.
A note on pricing: we can't quote repairs sight-unseen. We need to see the piece in person — and some jobs go to our goldsmith for an estimate. Bring it in and we'll walk you through it.
Heads up the shop
Let us know you're coming.
Let us know when you're coming and we'll do our best to have everything ready when you walk in. This isn't a quote — pricing happens after we see the piece. Or just walk in during shop hours.
Chuck's tip
“If you pull on a prong and it moves, bring it in today. A quick tightening now saves a lost stone later.”